If a product becomes defective over time, it can be repaired. If the fault arises within the guarantee period and meets the guarantee conditions, we will repair it free of charge.
If the guarantee has lapsed, or if the issue is not covered by the terms of the guarantee, there will be a charge. The cost depends on the nature of the defect; the exact cost will be determined after assessment by our Customer Services Department. You need to complete the form below to register the repair.
Is it a small defect you can and want to repair yourself? That could save a great deal of time. Again, complete the form below. Don’t forget to check the last box and include a photo.
You receive an official certificate of guarantee with each order.
If you have any questions about our guarantee terms and conditions, please contact our Customer Services Department via the button above.