You can return products easily and free of charge up to 30 days after receipt.
You have the right to cancel the order without giving a reason up to 15 days after receipt. After cancellation, you have an additional 15 days to return the product. You will then be refunded the total value of the order.
The returned items should be unused. Naturally, you may try the item on to see whether it meets your expectations. Ensure items are packed in the original packaging with the original labels and do not forget to fill out the return form provided.
We will then credit your account with the order value owing within 14 days of receipt of the returned item, provided the product is received in good condition.
We can process your return quicker if you send an email with your name and the order number of the product you wish to return to our Customer Services Department. That means you will receive a replacement product or a refund quicker.
You may exercise this right up to 15 days after receipt of your order.